Bala Nutrition is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We adhere to the principles contained in the U.S. Privacy Act of 1974. These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers. This Personal Information is obtained in various ways including correspondence, by telephone, by email, via our website bala.health and from third parties. We do not guarantee the policy of third-party websites.
We collect your Personal Information primarily to provide our services to you, to inform our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may opt out of our mailing/marketing lists at any time by contacting us in writing.
Sensitive information is defined in the Privacy Act to include information about an individual's racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership in a professional body, criminal record, or health information. Sensitive information will be used by us only:
Where possible, we will collect your Personal Information directly from you. However, we may occasionally receive information from third parties. In such a case, we will take steps to ensure you are aware of the information provided to us by the third party.
Your Personal Information may be disclosed under the following circumstances:
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure. When no longer needed, we will take reasonable steps to destroy or permanently de-identify your Personal Information, though most will be stored in client files which are kept for a minimum of 7 years.
You may access the Personal Information we hold about you, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Bala Nutrition will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
It is important to us that your Personal Information is up to date. We will take steps to ensure your Personal Information is accurate, complete, and up-to-date. If you find the information we have is not up to date or is inaccurate, inform us as soon as possible so we can update our records.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy, please contact us at: info@bala.health